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How do I choose the best place to install a wall mounted air conditioner?
What maintenance is required from me for my new air conditioner?
At a minimum, you need to clean and maintain the air filters for the indoor unit of your air conditioner as any build-up of dust or dirt will restrict airflow. Please ask your installer to give you a demonstration on how to take care of your air conditioner.
How do I choose the best place to install a cassette air conditioner?
Cassettes should be installed in the centre of the room where the air will be able to circulate evenly in all 4 directions. It is not recommended to install cassettes in corners or close to walls unless this has been considered in the design.
Can I put a cover over the front of my outdoor unit to make it less visible?
The outdoor unit of your air conditioning system needs to have adequate clearance around it to ensure it operates correctly. If you would like to conceal your outdoor unit, talk to your installer to see if a louver can be used for your installation.
What sorts of things are covered under warranty?
Fujitsu's 5 year domestic warranty covers damage, faults or malfunctions of Fujitsu air conditioners installed in homes around Australia provided the air conditioner has been installed in accordance with the installation manual and the warranty card. The warranty does not cover any issues which are caused by improper installation of the product.
Why do installers need to be licenced?
As with most professions, you need to be trained to do the job properly, this is why it is the law that all air conditioning installers who handle refrigerant have the correct licence to do these jobs. By ensuring the installer you choose is properly licensed you can rest assured that they have met the licensing requirements of the Australian Refrigeration Council.
What sorts of things aren’t covered under warranty?
The 5 year parts and labour warranty does not cover faults which have been caused due to the product being installed incorrectly or not in accordance with the installation manual. The warranty also does not cover the use of consumable items such as batteries or general maintenance such as filter cleaning.
I know a plumber; can he install my air conditioner?
Government requirements specify that only people appropriately licensed can install air conditioning systems. Plumbers can get a certificate 2 licence (provided they have had the appropriate training) which allows them to install split system air conditioners up to 18kW.
Does an air conditioner ever need re-gassing?
If an air conditioner is installed correctly then it should never need to be re-gassed. There is no such thing as stale gas or expired gas, the only reason for re-gassing will be if there is a leak in the system and this should be checked by a qualified air conditioning technician.
What is the best location to install the outdoor unit from my split system?
It is advised to install the outdoor unit in a safe, dry, and well-ventilated area. Make sure you meet any local council rules and/or regulations. Keep in mind the location of your bedrooms and of course your neighbours. If you have any questions, consult the installation manual and it will give you a guide as to where to place the outdoor unit.
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