Australia’s Favourite Air®, Fujitsu General, has been voted the 2018 Reader’s Digest Most Trusted Brand: air conditioning. The 2018 survey is the first time the air conditioning category has been included in the awards. 

“The inclusion of air conditioning in the Most Trusted Brand’s survey is recognition that reverse cycle air conditioning is an integral part of day to day comfort and lifestyle in Australian homes. We are honoured to win this award in the category’s inaugural year,” said Dave Smith, general manager – sales and marketing, Fujitsu General Australia. 

“We understand that our customers are investing in our brand and trusting that we will provide their family with a comfortable living environment. Therefore, it’s not just the products that need to be of a high standard. We’re committed as Australia’s Favourite Air® to having an unprecedented focus on customer service and satisfaction throughout the entire customer journey. Ultimately it comes down to staying true to our promises”. 

“Fujitsu’s extensive network, along with our strong Japanese heritage of innovative research, manufacturing and product development, allows the brand to continuously deliver product excellence, exceptional customer service and reliable home comfort all year round.” commented Smith 

The Reader’s Digest Most Trusted Brands awards is in its 19th year, with Australian consumers being asked for opinions on what products and services are most important. The results uncover the country’s attitude on the most trustworthy brands.

For more information on the awards visit

by Fujitsu General Australia | May 22, 2018