Fujitsu General Australia is kicking off 2024 on a high note, securing the prestigious Best Appliance Brands award for 2024 from This accolade underscores Fujitsu General’s commitment to excellence, with an impressive customer satisfaction rating for both product quality and customer service for the second year in a row. awarded Fujitsu General a remarkable 4.7 out of 5 across product quality and customer service. This recognition reflects the dedicated efforts across all levels of the organisation to support customers.

This year, from over 68,000 eligible nominations, more than 700 products and services across 370 categories have been selected as winners of the awards for 2024. These winners represent outstanding purchasing choices available to Australian consumers in 2023.

Paulene Low, head of customer experience, Fujitsu General Australia and New Zealand, said, “I am immensely proud of our company’s customer-centric approach. It’s crucial to us that we provide a seamless and positive experience for all our customers. This achievement couldn’t have happened without the diligent efforts of the technicians and customer support teams.

“We take pride in our staff who embody our commitment to delivering exceptional customer experiences. The consistent praise in our reviews for reliable, professional, and prompt service underlines the importance of these aspects to our customers and reaffirms Fujitsu General’s commitment to maintaining high standards.”

Fujitsu General released its Wi-Fi adaptor to its anywAiR® technology range this year, empowering users to save energy and personalise comfort by controlling their air conditioning from anywhere with smart climate control.

Packed with smart energy management features, mobile control, automation, and more, the anywAiR® technology Wi-Fi adaptor II lets users implement energy efficiency strategies without sacrificing home comfort.

Read further about Fujitsu General's recent awards here.

by Fujitsu General Australia | Jan 15, 2024