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FAQs: Maintenance

How do I organise a service for my air conditioner?

By Kyle Rafter - May 01, 2025

You can locate a recommended Service Agent for your area through our  Find a Service Agent Tool. Alternatively, you can contact our Fujitsu General Assist team on  1300 364 484 . Please have details of the unit, access, and any issues or error codes at hand before calling.

Kyle Rafter
General Manager, Product & Strategy at GENERAL Australia & New Zealand

Kyle has over 16 years experience within the air conditioning industry. Since joining GENERAL (formerly Fujitsu General) in 2015, Kyle has driven innovation and growth, leveraging his expertise in commercial business development. Passionate about cutting-edge technology, Kyle is dedicated to advancing sustainable solutions in the air conditioning sector.

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