FAQs: Maintenance

There is water dripping from my outdoor unit, what should I do?

During heating operation, the outdoor unit will produce condensation. If there is no drain installed to remove the condensation away from the unit, water may build up around the outdoor unit. If you prefer to have the water drained to another location, please contact your installer who can arrange this for you. It is perfectly normal for the outdoor unit to produce condensation in heating mode and is not a unit fault.

Search FAQs

submit a service request

Submit a support request

Lodge a support ticket and a Fujitsu General Assist team member will get back to you as soon as possible.

icon-mail-white Lodge a Ticket icon-phone-white Book a service call