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What happens if I only turn 1 head on when using my multi system?
Multi systems are designed to operate with any combination of indoor units running. You can run just 1 indoor or a combination of indoors. This is what makes multi systems an efficient option for conditioning your home.
Can I have a wired controller for my air conditioner instead of a wireless one?
Some Fujitsu air conditioning units have different controller options available, in some cases you may need to buy an optional part to allow this. Please contact your installer or Fujitsu General Assist on 1300 364 484 if you would like to know the options available for your specific unit.
Should I get a single phase or 3 phase air conditioner?
You should always choose your air conditioner according to the requirements of your room rather than just the power supply available. 3 phase air conditioners require a 3 phase power supply and are generally used for areas requiring a higher heating or cooling capability.
Should I just replace the current machine with a new one of the same capacity or should I re-check the sizing?
It is always best to have an air conditioning specialist check your requirements as some factors may have changed since your current unit was installed. As a guide to finding what size air conditioner you need, you can use the Fujitsu Economatch tool, however, the best way to find out what size air conditioner you need for your room or home is to contact one of our Fujitsu Authorised Partners. Our Fujitsu Authorised Partners are able to assess your space and determine the best unit for your needs based on your requirements. To find one a Fujitsu Authorised Partner, please visit fujitsugeneral.com.au/find-a-stockist and simply enter your postcode or suburb. Alternatively, contact us on 1300 882 201 for further assistance.
What is the difference between Sound Power Level and Sound Pressure Level?
Sound Pressure Levels and Sound Power Levels are both used by many manufacturers when describing the noise levels their air conditioners produce. These levels are measured differently so to make sure you pick the air conditioner to suit your needs. You should be sure to only compare level figures that are the same.
How do I read an Energy Label for an Air Conditioner?
An energy label is required for all Single Phase, Non Ducted Air Conditioners. The higher the star rating the more efficient the product is, but you should make sure Energy Label is the same layout as the one on screen to ensure it complies with current government requirements.
Why do some energy labels look different?
As technology improves, the Minimum Energy Performance Standards or MEPS levels are increased as well. In April 2011, these levels were increased and the star rating scales were modified to allow highly efficient models to accurately display their high star ratings. For more information, please talk to your sales person to make sure you get the most efficient model to suit your requirements.
What is MEPS?
Minimum Energy Performance Standards, or MEPS, is a government regulation that requires all Air conditioners imported into Australia meet a minimum level of energy efficiency.
What is EER and COP?
Energy Efficiency Ratio (EER) for cooling, and Co-efficient of Performance (COP) for heating, are ratios calculated using the input power usage and output capacity of an air conditioner. The higher the EER and COP's are, the more efficient the air conditioner is.
Why don't we reference HP (Horse Power) anymore for air conditioners?
Horse Power is a power rating for the compressor. This does not take into account the actual cooling and heating performance of the system. Kilowatts (kW) are a rating for the cooling/heating output of the entire air conditioner working together and not just the compressor.
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