Residential Commercial Company Promotions Service FIND A STOCKIST

Research and Development

Fujitsu General was founded as a consumer electronics company Yaou Shoten Ltd in 1936. Since the very beginning, research and innovation has been at the heart of our company ethos. Every Fujitsu product undergoes extensive testing in our research and development facilities in Japan.

The insight and experience our engineers gained over many years in developing products to improve consumer living has guided the development of our air conditioning applications, with the business now solely focused on developing the best air conditioning solutions to best suit domestic and commercial environments.

Find out more about our latest initiatives below.

Expanding technical centre in Fujitsu General (Shanghai) to promote the localisation of product designing

April 26, 2013

Our company expanded the technical centre in Fujitsu General (Shanghai) Co., Ltd., an air conditioner manufacturing subsidiary, to promote the localisation of product designing for the expansion of air conditioner business. Thereby, we aim to promote the improvement of technical setup directly linked to the production site and parts/material makers and strengthen the cost competitiveness.

The new technical centre was constructed as a new building next to the current technical centre to reinforce the Japanese staff and local engineers and staff taking charge of designing, production engineering, parts and material procurement, quality control, etc. and expand the local designing capacity by equipping the latest test facility including calorie meter, anechoic room, environmental test room.

Also, the device to enhance the communication between the development site and the production site of products and parts/materials is adopted such as the "VE study room" to discuss the improvement of designing for cost reduction with parts/material vendors using production prototype and the connecting corridor linked to the production site.

By the construction of new building, the total floor area of the technical centre increased to 4,795m² (about 2.5 times of the previous area) and the number of staff increased to 130 (about 1.3 times of the previous staff). The full-fledged operation started from April 25, 2013. The total investment amount is about 720 million yen.

Since 2011, our company has been building up the engineering setup to coordinate closely with parts makers and production site by locating the engineering department to the production site, and as the first step, introduced economy-type home-use small-size inverter air conditioners to Chinese and European markets in March, 2012.

By the reinforcement of the technical centre this time, we will promote the further total cost reduction by implementing the measures leading to the enhancement of production efficiency of products and parts from the early stage of designing and the reduction of materials to use.

We will expand the business in the air conditioner markets by strengthening the development of core technology such as energy-saving efficiency and compliance with refrigerant regulations as well as the development of high performance products and standardization of design in Japan and at the same time, promoting the localization of product designing and the development of competitive products.


May 30, 2013

3-year environmental activity program from FY2013 through FY2015

Fujitsu General Group started the “Environmental Protection Program Stage VI” in FY2010 setting the goals with the theme of “Strengthening global environment conservation activities” and achieved the goals of activities including the completion of acquisition of ISO14001 at all the domestic and overseas business bases.

In order to tackle higher goals and further strengthen our environmental activities, we established the “Environmental Protection Program Stage VII” for 3 years from FY2013 through FY2015 based on the results of the activities in the Stage VI.

In this program, we are positively promoting the strengthening of environmental regulations including the reinforcement of the energy conservation standard in various countries of the world and focusing on the sales expansion of Green Products(*1) (more than 4 times of FY2012), development of environmentally-friendly technologies and development of Super Green Products(*2) (more than 30% of newly developed models).

Also, we will push forward the environmental activity coordinating the vector between business activity and environmental activity by unifying the base year of the target value and improvement index(*3), adopting new environmental management index converting negative cost (wastes generated in performing business) to CO2 and strengthening environmental management framework.

Furthermore, we will continue to promote the biodiversity conservation activity including the operation of the biotope(*4) constructed in Hamamatsu Office in March, 2013.

Outline of “Environmental Protection Program Stage VII” of Fujitsu General Group:

1.Key issues

Development of environmental protection products and technologies and expansion of supply to the market to reduce the global environmental impact throughout the product lifecycle.

Reduction of greenhouse gas emission in the domestic bases, overseas bases and domestic product logistics.

Promotion of environmentally-friendly MONOZUKURI(manufacturing) and suppression of emission of wastes and specific chemical substances.

Level-up and operation efficiency improvement of environmental management system (EMS(*5)) in all domestic and overseas business bases.

Concrete activities for biodiversity conservation.

2.Subject bases

Japan : Kawasaki head office, business offices, sales bases, service bases, affiliated companies

Overseas : Production and development bases, sales bases

3.Subject period

April 1, 2013 – March 31, 2016 (3 years)

Warranty Information

Review your warranty details here.



Click here to see our latest promotions


Help centre

Got a question about your air conditioner? Looking for your product manual?


Find a stockist