Whether you're in need of a single room air conditioner, such as a wall mounted unit for your bedroom, or looking for a whole home air conditioner system for your entire house, Fujitsu has an air conditioning solution to meet your needs. And, no matter the choice you make, our offerings are supported by expert and friendly service you can trust.
Welcome to Australia’s Favourite Air®
Single Room Solutions
Discover our range of air conditioning units suited to a single room or living space.
Fujitsu General is one of the most trusted names when it comes to air conditioning in Australia. Our reputation for manufacturing and supplying durable, efficient home air conditioning systems is mated to excellent after-sales service to ensure hassle-free heating and cooling of your home for years to come.
Peace of mind
A 5 year parts and labour warranty across the entire domestic range.
At Fujitsu General, we are proud to connect our customers with the best suited residential air conditioners to accommodate their needs. However, our level of customer service doesn't stop there.
Instead, we strive to offer an end-to-end service, giving you the full support you need to get the best from your air conditioning system. Take a look at what we can offer.
To ensure your home air conditioner continues to efficiently heat and or cool your room, it’s highly recommended that you maintain your air conditioner regularly by keeping the filters clean and get your air conditioning system periodically serviced by a licensed technician. There are a number of reasons why you may require maintenance of your air conditioner, such as:
Ensuring filters are clean of dust and debris
Inspecting the drain to ensure no blockages or dirt build up
Inspecting cleaning of the outdoor unit and coils to ensure no restrictions to airflow
Inspecting the unit to ensure there are no abnormal noises
Checking the operation to ensure the unit is operating efficiently
Here at Fujitsu General Assist, you can have your residential air conditioner serviced by the professionals. Fujitsu General Assist deploys trained technicians in Sydney, Melbourne, Brisbane and Perth as well as Service Agents in all other parts of Australia. These technicians are well equipped with the necessary tools and spare parts to enable them to resolve issues on site promptly. This offers customers a high first time fix rate, and seamless experience.
Regular servicing is essential to ensure the optimal performance and longevity of air conditioning for residential properties. The frequency of servicing can vary depending on several factors, including the type of air conditioner, usage patterns, and environmental conditions. Here are some general guidelines:
Annual / Seasonal Servicing: It is recommended to have your home air conditioner serviced at least once a year, depending on use. This routine maintenance helps identify and address any minor issues before they escalate into major problems. As Australia is exposed to a wide range of extreme temperatures, it is recommended to schedule frequent servicing of your air conditioning in Australia. This ensures that your unit is in top shape and ready to perform at its best.
Filter Maintenance: Clogged or dirty filters can hinder airflow and reduce efficiency. It’s recommended that you clean the indoor units every 1 to 3 months, although this varies by model. Refer to the manufacturer’s operating manual on the recommended frequency and how to access and remove the filter from the indoor unit.
Environmental Considerations: It’s important to make sure to keep the outdoor unit free from debris and obstructions. Like with indoor units, debris can build-up on the outdoor unit fins, restricting airflow. This can cause the compressor to work harder, leading to higher energy usage and increased running costs.. If you live in an area with high pollution, dust, or allergens, it may be necessary to service your air conditioner more frequently.
To organise a service on your air conditioner, contact Fujitsu General Assist on 1300 364 484 to speak to a member of our friendly customer service team.
Determining the appropriate size of a domestic air conditioning system requires careful consideration of several factors. Here are some guidelines to help you estimate the size:
Calculate the square metre: Measure the square metres of the area you want to heat/cool. Multiply the length and width of each room, and then add up the metre footage of all the rooms you plan to heat/cool. This will give you a rough estimate of the total area to be heated/cooled by your home air conditioner.
Consider insulation and ceiling height: Take into account the quality of insulation in your home and the height of your ceilings. Well-insulated homes retain cool and warm air more effectively, reducing the workload of the air conditioning system. Homes with poor insulation may require a more powerful air conditioning system. Higher ceilings may require more heating/cooling power. All of these factors may affect your unit selection.
Request a heat load assessment: A heat load assessment is an important component of the quote process conducted by an air conditioning specialist. This is to ensure the correct size and type of air conditioning system is specified and installed, providing you with the most efficient solution. New residential air conditioning standards ensure specialists are adhering to these requests.
Consult a HVAC professional: For the most precise sizing recommendation, it's advisable to consult with a licensed HVAC professional. They can perform a thorough evaluation of your home's heating/cooling needs, considering factors like insulation, airflow, power supply, ductwork, and specific environmental conditions.
You can also use the Fujitsu Assist Product Selector Tool available on our website to help you find a suitable air conditioning solution for your home. This tool uses your room sizes and space to guide you in the right direction.
Over time, the filter inside residential air conditioners will fill up with dirt and debris, which can impact the performance and efficiency of the unit. To combat this process, it is recommended that you clean the filter at least every one to three months. Filters that are cracked or damaged in any other way should be replaced with a new one. For more information, please see our blog outlining how to clean an air conditioner.
When you are selecting your home air conditioning setup, there are a number of viable options to choose from. If you need to cool more than one room, you will most likely be choosing between a multi split system air conditioner and a ducted system. While it may seem like these systems achieve the same thing, there are a number of important differences that differentiate them.
A multi split system air conditioner consists of an externally mounted compressor and a number of individual indoor units. The individual units heat or cool one room independently of one another, each with their own remote control.
In contrast, ducted air conditioners feature a singular unit that is connected to vents in the ceiling of each room through a series of ductwork. Ducted systems can be zoned to offer occupants control over the temperature in each room. Another benefit of a ducted home air conditioner is that the vents integrate into the ceiling, creating a cleaner aesthetic in the room.
When selecting your next home air conditioning setup, it’s important to consider what matters to you and your family. Not only will this guide you towards the right type of home air conditioner, it will also help you choose a system that provides all the functionality your household requires. When choosing air conditioning for residential use, we recommend you consider:
Energy efficiency: Research the energy efficiency ratings and technical specifications of each unit you are considering.
Size: Have your home measured by a professional to determine the most suitable air conditioner for optimal performance and efficiency.
Noise: Research the amount of noise produced by each home air conditioner to ensure the unit will not impact members of your household when they are sleeping.
Home design constraints: The design and layout of your home may preclude you from installing certain types of air conditioners. For example, If your home is an older design, or has tall ceilings, you may not be able to fit a ducted air conditioner in your home.
Features: Programmable thermostats, efficient operating modes, sleep timers and motion detectors are all handy features to have in your home air conditioning system, for improved performance and efficiency.
Helpful Articles
Helpful articles and tips on how to keep your home and office comfortable all year round.
Why Hire A Professional For Air Conditioner Servicing?
Jun 11, 2021, 15:32 PM
Title :Why Hire A Professional For Air Conditioner Servicing?
Article date :
Apr 5, 2021, 09:00 AM
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Air conditioners are essential for the hot Australian summers and cool winters. To function at their best, air conditioners need regular maintenance and may also require repairs over the lifetime of the system.
While it can be tempting to try and save a few dollars and do the repairs yourself, this can be dangerous to your personal safety and will be against the manufacturer’s recommendations. Hiring a professional to repair your air conditioning system
is the best approach.
Here are the top five reasons why you should contact Fujitsu General if your Fujitsu air conditioning is in need of a service or repair.
Professional service
As with other valuable household appliances, and even motor vehicles, some repairs are not suitable for DIYers to undertake. Employing a professional to repair your air conditioning system is the best way to avoid DIY disasters such as damaging
parts or creating leaks where refrigerant can escape. Those who own a Fujitsu General air conditioner have access to Fujitsu General Assist, our extensive in-house service department which delivers a high level of support and accessibility
to our customers. The program provides Fujitsu trained technicians in Sydney, Melbourne, Brisbane and Perth as well as Service Agents in all other parts of Australia with the ability to resolve issues onsite promptly.
Warranty
The guaranteed result of hiring a trained technician means your warranty will be protected. Some warranties can become void if an unlicensed person works on your air conditioner. Fujitsu General is proud to offer 5-year full parts and labour warranty
for all domestic air conditioning systems sold in Australia.
Save money
Hiring a professional could mean the difference between a reasonable bill and a small fortune. Technicians will know when parts need repairing or replacing, can look or test to see if another part may be broken or showing signs of wear and tear
and will need replacing in the near future. Fujitsu General Assist technicians have a high first-time fix rate so your unit will be back up and running as quickly as possible. If it is time to invest in a new air conditioner rather than continuing
to replace parts, our technicians can give you advice on the best options available to suit your needs and budget.
Long-term health
A professional service is recommended every one to two years, depending on usage, to ensure the system operates as smooth as possible. Regular servicing also helps pick up any potential issues before they become major problems. With experience
and years in the industry, skilled technicians can help to keep your air conditioner running better and for longer.
Safety
Hiring a professional air conditioning technician provides customers with peace of mind that the service or repair will be addressed by an expert. As industry leaders, we employ professional technicians with the right qualifications and experience
to ensure the best outcome for customers. You should always make sure your technician is fully qualified and has an Australian Refrigeration Council (ARCtick) licence, which must be held by any person who carries out work in relation to refrigeration
and air conditioning equipment. Whatever the issue that needs attention, Fujitsu General technicians are always fully equipped to handle the job and enforce the necessary safety measures.
Fujitsu General Assist is our extensive in-house service department which was implemented to deliver a high level of support to our customers. For more information about air conditioning maintenance, contact Fujitsu General Assist on 1300 882 201 to speak to a member of our friendly customer service team.
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