Whether you're in need of a single room air conditioner, such as a wall mounted unit for your bedroom, or you're looking for a whole home air conditioning system for your entire house, GENERAL (formerly Fujitsu General) has an air conditioning solution to meet your needs. And, no matter the choice you make, our products are supported by expert and friendly service you can trust.
Welcome to Australia’s Favourite Air®
Single Room Solutions
Discover our range of air conditioning units suited to a single room or living space.
WHY CHOOSE A GENERAL AIRSTAGE HOME AIR CONDITIONER?
GENERAL (formerly Fujitsu General) is one of Australia’s most trusted names in air conditioning.
We’re known for manufacturing and supplying durable, energy-efficient home air conditioning systems, backed by exceptional after-sales service. Our commitment ensures your home stays comfortable year-round, without the hassle.
Peace of mind
A 5 year parts and labour warranty across the entire domestic range.
At GENERAL (formerly Fujitsu General), we are proud to connect our customers with the best suited residential air conditioners to accommodate their needs. However, our level of customer service doesn't stop there.
We strive to offer an end-to-end service, giving you the full support you need to get the best from your air conditioning system.
To ensure your air conditioner continues to efficiently heat and or cool your home, it’s highly recommended that you maintain your system by keeping the filters clean and getting your air conditioning system periodically serviced by a licensed technician. There are a number of reasons why you may require maintenance of your air conditioner, such as:
To ensure filters are clean of dust and debris
Inspect the drain to ensure no blockages or dirt build up
Clean of the outdoor unit and coils to ensure no restrictions to airflow
Inspect the unit to ensure there are no abnormal noises
Check the operation to ensure the unit is operating efficiently
Here at General Assist, you can have your residential air conditioner serviced by the professionals. General Assist deploys trained technicians in Sydney, Melbourne, Brisbane and Perth as well as Service Agents in all other parts of Australia. These technicians are well equipped with the necessary tools and spare parts to enable them to resolve issues on site promptly. This offers customers a high first time fix rate, and seamless experience.
Regular servicing is essential to ensure the optimal performance and longevity of air conditioning for residential properties. The frequency of servicing can vary depending on several factors, including the type of air conditioner, usage patterns, and environmental conditions. Here are some general guidelines:
Annual / Seasonal Servicing: It is recommended to have your home air conditioner serviced at least once a year, depending on use. This routine maintenance helps identify and address any minor issues before they escalate into major problems. As Australia is exposed to a wide range of extreme temperatures, it is recommended to schedule frequent servicing of your air conditioning in Australia. This ensures that your unit is in top shape and ready to perform at its best.
Filter Maintenance: Clogged or dirty filters can hinder airflow and reduce efficiency. It’s recommended that you clean the indoor units every 1 to 3 months, although this varies by model. Refer to the manufacturer’s operating manual on the recommended frequency and how to access and remove the filter from the indoor unit.
Environmental Considerations: It’s important to make sure to keep the outdoor unit free from debris and obstructions. Like with indoor units, debris can build-up on the outdoor unit fins, restricting airflow. This can cause the compressor to work harder, leading to higher energy usage and increased running costs. If you live in an area with high pollution, dust, or allergens, it may be necessary to service your air conditioner more frequently.
Determining the appropriate size of a domestic air conditioning system requires careful consideration of several factors. Here are some guidelines to help you estimate the size:
Calculate the square metre: Measure the square metres of the area you want to heat/cool. Multiply the length and width of each room, and then add up the metre footage of all the rooms you plan to heat/cool. This will give you a rough estimate of the total area to be heated/cooled by your home air conditioner.
Consider insulation and ceiling height: Take into account the quality of insulation in your home and the height of your ceilings. Well-insulated homes retain cool and warm air more effectively, reducing the workload of the air conditioning system. Homes with poor insulation may require a more powerful air conditioning system. Higher ceilings may require more heating/cooling power. All of these factors may affect your unit selection.
Request a heat load assessment: A heat load assessment is an important component of the quote process conducted by an air conditioning specialist. This is to ensure the correct size and type of air conditioning system is specified and installed, providing you with the most efficient solution. New residential air conditioning standards ensure specialists are adhering to these requests.
Consult a HVAC professional: For the most precise sizing recommendation, it's advisable to consult with a licensed HVAC professional. They can perform a thorough evaluation of your home's heating/cooling needs, considering factors like insulation, airflow, power supply, ductwork, and specific environmental conditions.
Over time, the filter inside residential air conditioners will fill up with dirt and debris, which can impact the performance and efficiency of the unit. To combat this process, it is recommended that you clean the filter at least every one to three months. Filters that are cracked or damaged in any other way should be replaced with a new one. For more information, please see our blog outlining how to clean an air conditioner.
When you are selecting your home air conditioning setup, there are a number of viable options to choose from. If you need to cool more than one room, you will most likely be choosing between a multi split system air conditioner and a ducted system. While it may seem like these systems achieve the same thing, there are a number of important differences that differentiate them.
A multi split system air conditioner consists of an externally mounted compressor and a number of individual indoor units. The individual units heat or cool one room independently of one another, each with their own remote control.
In contrast, ducted air conditioners feature a singular unit that is connected to vents in the ceiling of each room through a series of ductwork. Ducted systems can be zoned to offer occupants control over the temperature in each room. Another benefit of a ducted home air conditioner is that the vents integrate into the ceiling, creating a cleaner aesthetic in the room.
When selecting your next home air conditioning setup, it’s important to consider what matters to you and your family. Not only will this guide you towards the right type of home air conditioner, it will also help you choose a system that provides all the functionality your household requires. When choosing air conditioning for residential use, we recommend you consider:
Energy efficiency: Research the energy efficiency ratings and technical specifications of each unit you are considering.
Size: Have your home measured by a professional to determine the most suitable air conditioner for optimal performance and efficiency.
Noise: Research the amount of noise produced by each home air conditioner to ensure the unit will not impact members of your household when they are sleeping.
Home design constraints: The design and layout of your home may preclude you from installing certain types of air conditioners. For example, If your home is an older design, or has tall ceilings, you may not be able to fit a ducted air conditioner in your home.
Features: Programmable thermostats, efficient operating modes, sleep timers and motion detectors are all handy features to have in your home air conditioning system, for improved performance and efficiency.
Helpful Articles
Helpful articles and tips on how to keep your home and office comfortable all year round.
Why Air Conditioner Filters Matter for Your Health
Jun 9, 2023, 10:16 AM
Title :Why Air Conditioner Filters Matter for Your Health
Article date :
Jun 9, 2023, 00:00 AM
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An air conditioner’s primary function is to regulate the climate inside the home, keeping spaces cool during the summer and cosy during winter. However, air conditioners don’t just help maintain comfort levels; With the help of filters they can assist in maintaining a healthy environment.
Filters are an essential component of any air conditioning unit. They typically use a mesh system that traps small particles such as pet dander and general dust. Most air conditioners measure the quality of their filtration system by the standard of their mesh — the finer the mesh, the more contaminants it can capture and remove from the air. A high-quality filtration system ultimately helps your air conditioner operate more efficiently to dispel cleaner air throughout the home.
This comes with several benefits, including:
Reducing potential mould growth
Removing unwanted odours
Improving energy efficiency and reducing unwanted operating costs.
Why best air conditioning goes beyond the mesh
Standard filtration systems rely on mesh size alone to measure an air conditioner’s ability to trap contaminants. However, modern units contain alternative air filtration systems that improve air quality and help lead to better health.
Electrostatic type filtration uses a safe electrostatic charge to trap the tiniest air particles and pollutant particles such as dust, pollen, or bacteria. Like a magnet, these filters can trap finer dust particles that a traditional mesh filter may miss.
Apple-Catechin filter is an electrostatic type filter where fine dust, invisible mould spores and harmful microorganisms are absorbed onto the filter by static electricity and further growth is inhibited and deactivated by the polyphenol ingredient extracted from apples. The General Airstage (formerly Fujitsu) Lifestyle range comes with a Apple-catechin filter as standard.
Long-life Ion deodorisation filter helps deodorise the air by absorbing pollutants and decomposing them through an oxidising process, effectively disinfecting and diminishing bad smells in the room. It also gathers dust, pollen, and other small particles responsible for allergies.
Of course, even the best air conditioning filter is only as good as the attention it receives. It is important to regularly clean and maintain your filters to ensure they can operate at full capacity.
Here are three top tips for keeping your filter and air conditioning system performing at its best.
Clean your air conditioning filter regularly
Maintain a regular cleaning schedule that includes the indoor units once a month. Refer to your operating manual on how to access and remove the filter from the indoor unit. Clean the filter using a vacuum cleaner or wash the filter with mild detergent and warm water. Allow the filter to dry thoroughly before replacing it. Dust also accumulates along the grilles of the indoor unit. Gently vacuum along the grooves or wipe with a damp cloth for efficient airflow.
Keep the outdoor unit free from debris and obstructions
Running a poorly maintained air conditioner leads to inefficient operation and a bigger energy bill. Dust build-up, blockages, or foreign materials restrict airflow and force air conditioners to work much harder to heat or cool the home. This can result in increased energy consumption and higher operating costs.
Allow the professionals at Fujitsu General to provide an expert service
Depending on the usage rate, a professional service is recommended every one to two years. The service involves a licensed air conditioning technician who can conduct a system check-up and address any potential issues, such as blocked filters, before they become major problems.
For more information, visit www.fujitsugeneral.com.au or contact General Assist (formerly Fujitsu General Assist) on 1300 882 201.
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