We’re dedicated to improving Australian lives. Our air conditioning products deliver performance and efficiencies of a world class standard which is why more and more people are enjoying Fujitsu Comfort in their homes and workplaces.
From our World's first 'Self Cleaning Air Filter' Nocria range to our ducted residential and commercial VRF products; we have one of the most extensive air conditioning ranges in Australia.
And we’re lucky to have won a number of awards for product performance and efficiency, including the Arema Energy Star Award for Australia’s Most Efficient single phase air conditioner (2010) and the CoolWorld Most Efficient Air Conditioning Unit (2008).
Our Fujitsu Designer Range has received two international design awards; ‘iF Product Design Award 2012’ recognising innovative product design and the ‘Good Design Award 2011’, identifying design that enriches everyday life.
Fujitsu General have also won the coveted Canstar Blue Most Satisfied Customers award two times in the air conditioning category in 2012 and 2015.
Finder's 2024 Customer Satisfaction Awards - Most Loved (2019, 2024) & Top Value Brand (2024)
Fujitsu general was awarded Australia’s most loved air conditioning brand as part of Finder's 2024 customer satisfaction awards (previously won in 2019) as well as top value air conditioner brand from a survey of 10,000 Australian consumers rating their favourite brands across a range of categories. The award is based on a survey conducted by Finder in partnership with Dynata, which involved over 10,000 Australian consumers rating their favourite air conditioning brands.
With high scores for performance, ease of use, product features and value for money, 97% of surveyed customers expressed their trust in the brand. Read more about this award.
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Voted Australia's Most Trusted Air Conditioning Brand (2018-2022), Highly Commended (2023-2025)
And we couldn’t be happier. We’re incredibly proud of the team being voted Reader’s Digest Most Trusted Brand in the Air Conditioning category from 2018-2022 and awarded Highly Commended in 2023-2025.
Trust is so important to us. Our products live in Australian family’s homes and businesses. But it’s not just our products that need to be of the highest standard. We’re committed as Australia’s Favourite Air to having an unprecedented focus on customer service and satisfaction. Ultimately it comes down to staying true to our promises to you.
The Reader’s Digest Most Trusted Brands Awards is in its 26th year, with Australians being asked for opinions on what products and services are most important. The results uncover the country’s attitude on the most trustworthy brands. Find out more about the awards.
Sensitive Choice Approved (Lifestyle range)
The Apple-Catechin filter in the Lifestyle range has been approved by the National Asthma Council Australia’s Sensitive Choice programme, giving you peace of mind that Fujitsu products containing this filter are asthma and allergy aware.
The Apple-Catechin filter maintains indoor air quality by using the polyphenol ingredient extracted from apples to absorb fine dust, invisible mould spores and harmful microorganisms by static electricity to inhibit and deactivate further growth. Our filters contribute to a fresher and cleaner living environment for you and your family.
SENSITIVE CHOICE APPROVED
(Lifestyle Range)
Product Review 2025 Awards Winner for Best Appliance Brand
Fujitsu General Australia has proudly won the ProductReview.com.au best Appliance Brands award for 2025, third year in a row, scoring a high customer satisfaction rating for product quality and customer service. At Fujitsu general, we take great pride in the fact that our approach to business focuses on the people we service as much as the products we provide. Read more about this award.
Winner Best Appliance Brand
(October 2022-2025)
Voted Australia's Most Trusted Air Conditioning Brand (2018-2022), Highly Commended (2023-2025)
Proudly voted by Australians as the most trusted air conditioning brand from 2018-2022 and awarded Highly Commended in 2023-2025.
'Most loved' brand and 'Top Value' - Finder Awards (Split System Air Conditioners) 2024
Fujitsu General was awarded Australia’s most loved and top value air conditioning brand in 2024.
Canstar Blue Most Satisfied Customers Award
(2012 & 2015)
Canstar obtains consumer ratings on products based on their reliability, functionality, ease of use, quietness, value for money and overall customer satisfaction.
iF Product Design Award
(2012)
Recognising innovative design and awarded on the Fujitsu Designer range of wall mounted air conditioners.
Good Design Award
(2011)
Identifying design that enriches everyday life and awarded on the Fujitsu Designer range of wall mounted air conditioners.
Arema Energy Star Award
(2010)
Awarded for Australia’s most efficient single phase air conditioner.
