Indoor comfort is critical whether you’re at home or work, and a reverse cycle air conditioning system is a common way to help create a cool, or cosy, environment. An air conditioner is a long-term investment and it’s important that you’re confident about the decision you make and the brand you select.

Fujitsu General Australia strives to consistently provide high quality, energy efficient, reliable products accompanied by superior customer service, and following are the top 10 ways we do this:

1. Australia’s Favourite Air®

We are always striving to be the best air conditioning company to deal with in Australia, not just a leading air conditioning brand.

2. Reliability

We focus our research and manufacturing strengths into one core product category, which has resulted in the world-class air conditioning products available today; all backed with a five year parts and labour warranty.

3. Trusted

For more than 40 years, we have kept Australian homes comfortable all year round.

4. Fujitsu General Assist

We have a dedicated and extensive in-house customer care and mobile technical support team and can deploy factory trained technicians to all major capital cities, while also providing access to dedicated Service Agents in all other parts of the country.

5. Japanese heritage

Established in 1960 in Japan, Fujitsu General has been pioneering world-first technologies in the air conditioning industry globally, with its strong Japanese heritage of research, innovative manufacturing, and product development.

6. Global brand

With Japanese based headquarters, and market leading R&D facilities in Japan, Thailand and China, residential and commercial air conditioning solutions are developed for markets across Europe, Asia, North and South America, the Middle East, Australia, and New Zealand.

7. National network

Fujitsu General air conditioning products are available in Australia via a comprehensive network of retailers and air conditioning specialists.

8. Sporting Chance Cancer Foundation

For every Fujitsu air conditioner sold, a donation is made to the Sporting Chance Cancer Foundation. A not-for-profit organisation helping to provide home support and care to families of children with cancer. To date, we have donated over $10 million. Visit

9. A supporter of grass roots, amateur and professional sports

Fujitsu General proudly supports the Essendon Football Club and Essendon VFLW Team, the Sydney FC A-League, National Premier League and Academy squads, as well as selected grassroots initiatives enabling sport and healthy lifestyles to be accessible to the wider community. 

10. Award-winning brand

We have been recognised for product design, and business success, by Reader’s Digest ‘Most Trusted Brand’, Employer of Choice, and local and international design awards.

Fujitsu General Australia is committed to creating a holistic customer care experience, recognising that reliability and high quality doesn’t start and end with products and features. It’s also about being there for the entire customer journey by offering the best possible assistance throughout the life of your air conditioning system.